Monitoring - At 5:15 PM ET a vendor level fix was implemented and Ntirety observed services returning to a stable state. The vendor is still experiencing some latency at this time, however it appears to be subsiding. We will continue monitoring but this should be considered the last communication on this event.
Sep 15, 22:53 UTC
Identified - At 1:40 pm EDT Ntirety was informed that our spam blocking vendor is blocking external traffic to our mailing lists. This effects responses on tickets coming in and direct email to our domains. We have engaged both internal systems teams and our vendor in order to resolve this event. Customers can still access all self-service through the portal, update tickets and access live chat.
Sep 15, 21:12 UTC

About This Site

Welcome to the status page for Ntirety. Here, you will find updates about any events that may impact you, our customer.

Ntirety Services Degraded Performance
Customer Portal Operational
Website Operational
Ticketing System Degraded Performance
Phones Operational
Microsoft Services Operational
Azure ? Operational
AWS Services Operational
AWS route53 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-gov-west-1 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
Other AWS Services ? Operational
Austin, TX, USA Operational
Data Center Power Operational
Data Center Cooling Operational
Flex Cloud Services Operational
Network Operational
Dallas, TX, USA Operational
Data Center Power Operational
Data Center Cooling Operational
Network Operational
Multi Tenant Storage Operational
Cloud Enterprise Operational
Cloud Private Operational
Denver, CO, USA Operational
Data Center Power Operational
Data Center Cooling Operational
Network Operational
Multi Tenant Storage Operational
Cloud Enterprise Operational
Cloud Private Operational
Irvine, CA, USA Operational
Data Center Power Operational
Data Center Cooling Operational
Network Operational
Louisville, KY, USA Operational
Data Center Power Operational
Data Center Cooling Operational
Network Operational
Multi Tenant Storage Operational
Cloud Enterprise Operational
Cloud Private Operational
Newark, DE, USA Operational
Data Center Power ? Operational
Data Center Cooling Operational
Network Operational
Multi Tenant Storage Operational
Cloud Enterprise Operational
Cloud Private Operational
San Francisco, CA, USA Operational
Datacenter Power Operational
Data Center Cooling Operational
Network Operational
Tampa, FL, USA Operational
Datacenter Power Operational
Data Center Cooling Operational
Network Operational
Flex Cloud Services Operational
Vancouver, BC, Canada Operational
Data Center Power Operational
Data Center Cooling Operational
Network Operational
Flex Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

Unresolved incident: 9/15/2020 - External Emails Blocked.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Resolved - The incident is resolved.
Sep 11, 14:38 UTC
Investigating - 6:20 AM EDT, Friday September 11th, 2020, an issue with our incoming phone lines was identified. We are currently working with our vendor to resolve the event. At this time, you may not be able to contact support via telephone. Chats, Emails, Tickets and Portal Self Service options are all available.
Sep 11, 11:51 UTC
Resolved - This incident has been resolved.
Sep 11, 11:44 UTC
Monitoring - At approximately 10:30 AM EDT Ntirety began to see services return from the upstream provider. We are still monitoring the event. Further information will be provided as updates are made.
Aug 30, 15:57 UTC
Update - We are continuing to work on a fix for this issue.
Aug 30, 12:37 UTC
Identified - At 6:08 AM EDT Ntirety monitoring began alerting for network alerts. The networking team has identified a global event with with an upstream provider. Mitigation efforts thus far through other paths/providers have been unsuccessful. Further information will be provided as information is discovered
Aug 30, 12:34 UTC