Chat Functionality Issue

Incident Report for NtiretyStatus.com

Resolved

Our ITSM vendor has solved the issue, chats are functional and reaching the technicians.

Posted Mar 14, 2024 - 00:34 UTC

Update

We are continuing to investigate this issue.

Posted Mar 13, 2024 - 23:14 UTC

Investigating

We are currently investigating an issue in which customer chats are not reaching technicians. In case of a critical issue or concern please call into Support.

Posted Mar 13, 2024 - 23:10 UTC

This incident affected: Ntirety Services (Ticketing System).